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Product Safety

Product Safety

Goodwill Southern Los Angeles County’s top priority is the safety of those who support our mission by shopping at our retail stores. We have procedures in place to divert recalled and dangerous products from being sold in our stores. We continually monitor and update our procedures to keep our employees informed of the most recent recalls and on the best practices for identifying and disposing of defective and recalled products.

Goodwill has maintained a close working relationship with the Consumer Product Safety Commission (CPSC) and has collaborated with the CPSC on a number of safety initiatives, including the development of a top 10 list of things to look for when sorting donations, such as defective cribs and children’s clothing with drawstrings.

As recall notices are announced, they are distributed throughout Goodwill’s retail stores, production centers and donation center sites. When notifications are received from the CPSC, they are posted at all our stores and hand delivered to our standalone Attended Donation Centers. We also post signs at our stores referring customers to the CPSC website as the ultimate precaution. As needed, our Goodwill staff provides resources to donors whose items cannot be accepted.

Household Hazardous Waste

There are many products that we use in our homes that are hazardous and are illegal to be disposed of in the city’s refuse. How we dispose unused portions of these products impacts the safety of our streets, neighborhoods and natural environment. To learn how to safely dispose household hazardous waste, visit www.epa.gov/osw/conserve/materials/hhw.htm